Refund policy

Refund & Return Policy Main Point Trading LLC

At Main Point Trading LLC, your satisfaction means everything to us. We want you to feel confident shopping with us, which is why we offer a simple and hassle free 30-day return policy.

Easy 30-Day Returns

You have 30 days from the date you receive your item to request a return.

To be eligible:

Items must be unused, unworn, and in perfect condition
Must include original tags and packaging
A receipt or proof of purchase is required

How to Start a Return

Getting started is quick and easy!

Simply email us at mainpointtradingllc@proton.me ,and our support team will guide you through the process.

If your return is approved, we’ll provide:

A prepaid return shipping label
Step-by-step return instructions

⚠️ Please note: Returns sent without prior approval will not be accepted.

Damaged or Incorrect Items

We’re so sorry if something isn’t right!

Please inspect your order upon arrival and contact us immediately if:

Your item is damaged
You received the wrong product

We’ll make it right as quickly as possible

Non-Returnable Items

Some items are not eligible for returns, including:

Perishable goods (food, flowers, plants)
Custom or personalized items
Personal care products (beauty items)
Hazardous materials

Additionally, sale items and gift cards are non refundable.

If you’re unsure about your item, feel free to contact us before purchasing.

Exchanges Made Simple

Want a different item?

The fastest way is to:

Return your original item
Once approved, place a new order

This ensures you get what you want without delays.

🇪🇺 EU Customers – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you can:

Cancel or return your order within 14 days
No reason required

Items must still meet standard return conditions (unused, with packaging and proof of purchase).

Fast & Secure Refunds

Once we receive and inspect your return:

We’ll notify you of approval status
Approved refunds are processed within 10 business days

Refunds will be issued to your original payment method.

Please allow additional time for your bank or card provider to process the refund.

If it’s been more than 15 business days since approval, contact us at mainpointtradingllc@proton.me

Shop with Confidence

At Main Point Trading LLC, we’re committed to making your shopping experience smooth, secure, and stress-free.
📧 Email: [mainpointtradingllc@proton.me]
📞 Phone: [1 (316) 232-4802]
📍 Address: [1654 Farnam Street La Crosse, WI 54601]

Thank you for choosing us!